Bubii - Help & Support

Contact Us

Have a question, found a bug, or want to suggest a feature? We'd love to hear from you. Our team typically responds within 24 hours.

Email Support

support@yomoo.com

Getting Started

Bubii makes baby tracking effortless. Here's how to get started:

Create an account using your email or Apple Sign-In.
Add your baby's profile with their name and birthday.
Start logging — tap the center button and speak, type, or snap a photo. Bubii's AI will parse your input into structured records automatically.
Invite family members so everyone can track together.

AI-Powered Logging

Bubii uses Google Gemini AI to understand your natural language input. You can log activities in three ways:

Voice: Tap the microphone and speak naturally. For example: "Baby slept from 2 to 3:30 pm" or "Fed 120ml formula at noon."
Text: Type what happened in your own words. Bubii will parse it into the right record type.
Photo: Take a photo of a bottle, food, or diaper — Bubii will recognize what it is and create a record.

After AI parsing, you'll see a confirmation screen. Review the details and tap confirm to save. If the AI gets something wrong, you can edit before saving.

Supported Record Types

Sleep: Naps and nighttime sleep with start/end times.
Bottle Feed: Formula or expressed milk with amount (ml/oz).
Breast Feed: Nursing sessions with side (left/right/both) and duration.
Diaper: Wet, dirty, or mixed diaper changes.
Solids: Baby food and solid meals with descriptions.
Pump: Breast pump sessions with amount and duration.
Growth: Weight, height, and head circumference measurements.
Temperature: Body temperature readings.
Medicine: Medication name and dosage.
Bath: Bath time records.
Note: General notes and observations.

Family Sharing

Bubii lets multiple caregivers track together. Go to Settings → Family Members to invite your partner, grandparents, or nanny. They'll get a link to join your family group and can log and view all activities.

Memory Journal

Beyond daily tracking, Bubii includes a Memory feature for capturing special moments — first words, funny stories, milestones, and more. Record voice memos or type entries, and Bubii will polish the text while preserving your voice.

Subscription Plans

Free: Up to 5 AI-powered logs per day, 1 baby profile, basic timeline and stats.
Pro: Unlimited AI logging, multiple baby profiles, family sharing, advanced insights, data export, and priority support.

Manage your subscription in Settings → Subscription or through your device's App Store settings.

Frequently Asked Questions

Is my baby's data safe?

Yes. All data is stored securely on Google Cloud (Firebase) with encryption in transit. Voice recordings are processed in real time and not stored long-term. We never sell your data. See our Privacy Policy for details.

Can I use Bubii in Chinese?

Bubii's AI understands both English and Chinese. You can speak or type in either language, and the AI will parse your input correctly. The app interface is currently in English.

What if the AI gets something wrong?

After AI parsing, you'll see a confirmation screen where you can review and edit the details before saving. Records with low confidence scores are flagged for your review. You can also edit any saved record by tapping on it in the timeline.

How do I delete my account?

Email us at support@yomoo.com with your account email, and we'll permanently delete your account and all associated data within 30 days.

Can I export my data?

Yes! Go to Settings → Export Data to download all your baby's records as a CSV file. This is available on both Free and Pro plans.

How do I cancel my subscription?

Subscriptions are managed through the Apple App Store or Google Play Store. Go to your device's subscription settings to cancel. You'll continue to have Pro access until the end of your current billing period.

I found a bug. How do I report it?

Please email us at support@yomoo.com with a description of the issue, what you expected to happen, and your device model and OS version. Screenshots are always helpful!